AfroScrub Terms of Service

Last updated: 4. Nov. 2026

1. Agreement to These Terms

By using the AfroScrub website or placing an order, you agree to these Terms of Service. If you do not agree, do not use the site or purchase our products.

AfroScrub is owned and operated by ECOMCOATS LLC ("AfroScrub," "we," "us," "our"). These Terms, together with our Return & Refund Policy, Privacy Policy and other policies posted on the site, form the full agreement between you and us.

Eligibility. You must be at least 18 years old and able to enter a binding contract to purchase from us. By placing an order, you confirm that the information you provide is accurate and complete.

2. Product Use and Skin Safety

AfroScrub products are for external use only.

• Read the full ingredient list before use and do not use the product if you are allergic to any ingredient.
• Do a patch test on a small area of skin 24 hours before first use.
• Do not use on broken, irritated or sunburned skin. Avoid contact with eyes.
• Stop use and consult a doctor if irritation, redness or a rash develops.
• Keep out of reach of children.
• Content on our site is for general information only and is not medical or dermatological advice. Individual results vary, and testimonials are not a guarantee of results.

3. Orders, Pricing and Payment

• Prices are shown at checkout, along with any shipping charges and taxes, before you complete your order.
• We may refuse or cancel any order, for example if a product is unavailable, a pricing error occurs or we suspect fraud. If we cancel a paid order, we will refund you in full.
• You authorize us to charge your payment method for your order and, as described in Section 4, for your VIP Club membership.
• You agree to keep your payment details current. Payments are processed by third-party payment processors.

4. VIP Club Membership

Your AfroScrub order includes enrollment in the AfroScrub VIP Club. Membership starts with a 14-day free trial. Unless you cancel before the trial ends, your payment method will be charged $29.99 every 30 days until you cancel.

• Benefits. Members receive benefits such as member discounts and early access to new products. We may change the benefits offered from time to time.
• Rebills are non-refundable. The VIP Club is a digital membership. Membership charges cannot be refunded once processed.
• Cancellation. You can cancel at any time by emailing support@get-afroscrub.com. Cancel during your 14-day trial to avoid any membership charge, or before your next billing date to avoid the next charge. Your benefits continue until the end of the period already paid for.
• Price changes. We will notify you by email before any change to the membership price takes effect, and you may cancel before it applies.
• Failed payments. If a membership charge fails, we may retry it or end your membership.

5. Shipping, Returns and the 30-Day Guarantee

• Shipping. Delivery times are estimates and not guaranteed. Risk of loss passes to you when your order is handed to the carrier.
• 30-day money-back guarantee. Refunds on physical products are available only under our Return & Refund Policy. To qualify, you must document your use of the product every day with photos and submit them with your request within 30 days of delivery.
• Return shipping. For any approved refund, you must ship the product back to our overseas warehouse at your own expense, including any customs duties or fees. Return shipping costs are not refundable.
• VIP Club. The guarantee does not apply to VIP Club membership charges.

If these Terms and the Return & Refund Policy conflict on returns or refunds, the Return & Refund Policy controls.

6. Use of the Site and Intellectual Property

Acceptable use. You agree not to:

• Use the site for any unlawful or fraudulent purpose, including chargeback abuse or fake refund claims.
• Resell our products without our written permission.
• Interfere with the site's security or operation, or scrape or copy its content by automated means.
• Submit false information or impersonate another person.

We may refuse service, cancel orders or end memberships that violate these Terms.

Intellectual property. All content on the site, including the AfroScrub name, logos, text, images and product designs, belongs to ECOMCOATS LLC or its licensors. You may not use it without our written permission.

Content you submit. Photos, reviews and messages you send us, including refund documentation, must be your own. You permit us to use them to process your request and operate our business. We will not publish your refund photos or reviews publicly without your consent.

7. Disclaimers and Limitation of Liability

Disclaimer. Except as expressly stated in these Terms and our Return & Refund Policy, the site, products and VIP Club are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.

Limitation of liability. To the fullest extent permitted by law, ECOMCOATS LLC and its owners, employees and suppliers are not liable for any indirect, incidental, special or consequential damages arising from your use of the site, products or VIP Club. Our total liability for any claim will not exceed the amount you paid for the product or membership period giving rise to the claim.

Indemnification. You agree to indemnify and hold harmless ECOMCOATS LLC from claims, losses and expenses arising from your misuse of the products or the site, or your violation of these Terms.

Some jurisdictions do not allow certain warranty exclusions or liability limits, so some of the above may not apply to you.

8. Governing Law, Changes and Contact

Governing law. These Terms are governed by the laws of the State of AL without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in AL, unless applicable law requires otherwise.

Informal resolution. Before filing any claim, dispute or chargeback, please contact us at support@get-afroscrub.com so we can try to resolve the issue first.

Changes to these Terms. We may update these Terms at any time. The "Last updated" date shows the latest version. Changes apply to orders placed after they are posted. If a change affects your VIP Club membership, we will notify you by email.

Severability. If any part of these Terms is found unenforceable, the rest remains in effect.

Contact us. Questions about these Terms? Email support@get-afroscrub.com.

AfroScrub is owned and operated by ECOMCOATS LLC.