Contact Us

Last updated: 4. Nov. 2026

Our support team is here to help with orders, shipping, refunds and your VIP Club membership.

Email: support@get-afroscrub.com (available 24/7)

Phone: +1 205 618-6469

When you contact us, please include your full name, order number and the email used for your order so we can help you faster.

Before You File a Dispute or Chargeback

Please contact us before filing a dispute or chargeback with your bank or card issuer. Most issues are resolved in less than 24 hours when you reach us directly, which is much faster than the bank dispute process.

We can help with:

• Cancelling your VIP Club membership or stopping an upcoming charge
• Questions about a charge on your statement
• Missing, delayed or damaged orders
• Refund requests under our 30-day money-back guarantee

Charges from AfroScrub may appear on your statement under the name AfroScrub. If you don't recognize a charge, contact us first and we'll identify it for you.

AfroScrub is owned and operated by ECOMCOATS LLC.